At Barrel Rescue, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please contact our customer support team at office@barrelrescue.com. To help us process your request as quickly as possible, please include "Return/Refund" in the subject line of your email.

Customers may request a return within 10 days of receiving their order. Prior to returning any product, customers must obtain a Return Authorization Number by contacting office@barrelrescue.com with "Return/Refund" in the subject line.

To be eligible for a return, products must be returned in new, unused, and resalable condition, unless the item was received defective or damaged. Proof of purchase from Barrel Rescue is required for all return requests.

Approved returns are subject to a 25% restocking fee. The restocking fee may be waived if a replacement order is placed. Barrel Rescue reserves the right to adjust the restocking fee based on the nature and condition of the returned merchandise.

Customers are responsible for all return shipping costs and assume all risk of loss or damage during return transit. We recommend using a trackable shipping service and retaining proof of shipment.

Please note that original shipping charges are non-refundable. Shipping costs associated with refused, undelivered, returned-to-sender, or unclaimed packages are also non-refundable.

If you have any questions regarding our Returns & Refunds Policy, please contact us at office@barrelrescue.com.